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How 988win12 Handles Your Personal Information

Your account data belongs to you — we collect only what we need to run your account, process deposits through JazzCash, Easypaisa, and Raast, and keep your sessions secure.

Account data kept minimalJazzCash & Easypaisa wallet data handled securelyYou can request data access anytimeNo data sold to third partiesRaast transfer details protected end-to-end
988win12 How 988win12 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

Team online

Live Chat

Open the chat widget from your account dashboard to raise a data query directly. Our team handles privacy questions alongside account and wallet support.

Email Support

Send your data access or deletion request to our support email. Include your registered mobile number so we can locate your account quickly and respond accurately.

In-Account Help Centre

Log in, go to Account Settings, and select Help Centre to find privacy request forms. This path works on both Android and iOS mobile access.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Wallet Transactions

Every JazzCash, Easypaisa, and Raast transaction moves through SSL-encrypted channels. Payment credentials are not written to our database after a session closes.

Cookie Usage on Your Device

We use session cookies to keep you logged in and to remember your wallet preference. You can clear cookies from your browser or mobile app settings at any time.

Account Data Retention

We hold your account records for as long as your account remains active. After a closure request, personal data is removed from active systems within the period required by applicable policy.

Third-Party Data Sharing

We share data only with payment processors needed to complete your JazzCash or Raast transfer. We do not sell, rent, or trade your personal information to any outside party.

Privacy Policy Questions Answered

We collect your name, registered mobile number, and the payment method you link — JazzCash, Easypaisa, or Raast. We also log device type and session data for security purposes.

Wallet credentials pass through SSL-encrypted channels and are not stored on our servers after a transaction completes. Only the transaction reference is kept for your account history.

Yes. Submit a data access request via the Help Centre in your account settings or contact support by email. Include your registered number so we can locate your record accurately.

Send a deletion request through the in-account Help Centre or email support directly. Once verified, personal data is removed from active systems in line with our current retention policy.

We share data only with payment processors required to complete your Raast, JazzCash, or Easypaisa transfers. No data is sold or shared with advertisers or unrelated third parties.

After your account closure request is confirmed, personal information is removed from our active systems within the timeframe set out in our current policy and any applicable local requirements.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.